Scam Alert: Scareware Fraud

What is a Scareware Scam? 

Scareware scams use fake computer pop-ups or warnings claiming your device is compromised or under investigation. The goal is to create fear and urgency so victims act quickly without asking for help. 

How the Scam Works 

• Pop-ups claiming your computer is “locked” or flagged
• Instructions to call a fake support number
• Demands for immediate payments
• Requests for cash, gift cards, wire transfers, or cryptocurrency
• Claims your financial institution cannot be trusted 

Key Red Flags to Watch For 

Be cautious if you or someone you know experiences: 

• Sudden fear of arrest triggered by a computer pop-up
• Pressure to act immediately or keep details secret 
• Requests for payment using:
  • Cash
  • Gift cards
  • Wire transfers
  • Cryptocurrency
• Instructions claiming banks or credit unions cannot be trusted 

Important Reminder

Legitimate law enforcement agencies: 

• Do not contact you via pop-ups
• Do not demand payment to avoid arrest
• Do not request payment in cash, gift cards, or cryptocurrency 

How VCCU Can Help 

If something doesn’t feel right, pause and talk to us. Our staff is trained to help protect members and can assist before money is lost. 

If you believe you are being targeted: 

• Do not send money
• Do not provide access to your devices
• Contact VCCU immediately using the phone number on our website